Terms and Conditions

Terms and Conditions

By downloading or using the app, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the app. You’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to SurgTest.
SurgTest is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason. We will never charge you for the app or its services without making it very clear to you exactly what you’re paying for.
The SurgTest app stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the app secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the SurgTest app won’t work properly or at all.
You should be aware that there are certain things that SurgTest will not take responsibility for. Certain functions of the app will require the app to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but SurgTest cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
Along the same lines, SurgTest cannot always take responsibility for the way you use the app i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, SurgTest cannot accept responsibility.

With respect to SurgTest’s responsibility for your use of the app, when you’re using the app, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. SurgTest accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the app.

At some point, we may wish to update the app. The app is currently available on Android & iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. SurgTest does not promise that it will always update the app so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the application when offered to you, We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.

Service Maintenance and Disruptions:

We strive to ensure uninterrupted availability of our digital services delivered through our mobile and web applications. However, Surgtest reserves the right to carry out scheduled and unscheduled maintenance, updates, or upgrades to our systems, servers, software, or content infrastructure at any time, with or without prior notice. These activities may result in temporary interruptions, delays, or unavailability of some or all of our services, including access to paid content.

By using our services, you acknowledge and agree that:

    • Such maintenance activities are necessary for the continued quality, security, and reliability of our services.
    • Surgtest shall not be liable for any loss, damage, or inconvenience, whether direct or indirect, arising from service interruptions due to maintenance or other technical issues beyond our control.
    • Circumstances that may lead to service disruption include but are not limited to: hardware or software failures, server downtime, internet connectivity issues, cyber-attacks, natural disasters, or force majeure events.

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Surgtest, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or in connection with such disruptions, including but not limited to claims of non-performance or delay in access to educational content.

Payment terms:

Subscriptions once availed cannot be cancelled, exchanged or refunded (either partially or fully) to that effect. Surgtest reserves the right to terminate your subscription anytime and the decision to provide a refund is at Surgtest’s discretion. Also, the duration, pricing, upgrade facility or refund policy at any time without prior notification. Pricing for renewals or upgrades will be subject to prices at that time of renewal/upgrade.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at info@surgtest.com.